THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Service Operations Workspace / reference
Migration of the list actions from ITSM Agent Workspace to Service Operations Workspace for ITSM includes identifying the tables and the migration process.
Order management / task
Create an external connection in CPQ to enable enrichments to retrieve data from an external system for use in configuration rules.
Integration Hub / concept
Connect your Apache Kafka environment to your ServiceNow instance with Stream Connect for Apache Kafka.
Security Incident Response / task
Automate your file or URL submissions by using the CrowdStrike Falcon X Sandbox integration and Workflow Studio as part of your incident response workflow. The integration includes flow templates that you can use for your security incident records.
Scripts / reference
The enhanced regex engine includes an additional flag to allow Java syntax to be used in JavaScript regular expressions.
Software Asset Management Foundation plugin / task
You can add a custom license metric to modify the default reconciliation process.
Integrate applications / concept
The C.Net connector enables you to create and execute custom C.Net scripts by setting custom classes and methods and include them as part of an automation in the RPA Desktop Design Studio.
Mobile / concept
Migrate your mobile applications in New York or later releases to take advantage of the improved features and continue editing within Studio.
Security Incident Response / task
Create or modify timeline event configurations to control which events appear on the security incident timeline.
Discovery / reference
Credential-less Application Discovery attempts to identify an application service actively listening on a specific port at a given IP address.
Security management / task
Depending on settings in two properties and a script include definition, you can load geolocation information for IP addresses and websites in the Observables form. With further customization, you can also add other information, such as country codes, city names.
Platform user interface / concept
Dot-walking provides access to fields on related tables from a form, list, or script.
Password Reset / task
Each verification in Password Reset is based on the settings for a verification type. If the verification types in the base system do not meet your needs, you can create a custom verification type.
Order management / concept
Learn how blueprints define the structure of configuration experiences in CPQ and act as containers for fields, rules, layouts, and configurable products.
App Engine Studio / concept
Learn how to identify and fix your app when unsupported features or metadata stop the template creation process in App Engine Studio (AES).Errors that occurred during the creation of a custom template that are displayed in the Scan Failure [sys_app_scan_failure] table and their…
Software Asset Management / reference
The following tables, fields, script includes, and business rules are installed with the legacy IBM PVU process pack.
Workflow Studio / reference
Create, run, troubleshoot, and monitor your Workflow Studio components more effectively. Use these guidelines to optimize the performance of your Workflow Studio components.
Field service management / reference
Several types of components are installed with Planned Work Management, including tables, roles, script includes, and business rules.
GRC Common Functions / task
Define which issues a workflow applies to and determine the order in which it is evaluated relative to other workflows on the same table.
Authentication / concept
The OAuth client API provides methods to request and revoke OAuth tokens.
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