THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Cloud Account Management / task
Add and configure an Azure connection with your Azure portal. Using the connection credentials, the Cloud Account Management application creates Azure subscriptions. This is a one-time configuration step.
Approvals / reference
Approval rules can automatically set the approval state to something other than Not yet requested. As a result, an approval rule can create a set of approvers. You can also start the approval process by setting the approval state to Requested.
Integrate applications / reference
Example instructions you can use with Now Assist for RPA Hub to get relevant, accurate responses. Refer to these examples when crafting instructions to guide automation tasks.
Mobile / task
Specify the CSS custom property of a sys_ux_theme record to define the color of a font icon.
Workflow Studio / concept
Use a graphical interface to work with collections of complex structured data. Help design users understand the organization of structured data, and add, remove, or configure its individual elements.
Integration Hub / concept
SuccessFactors Learning spoke can be used retrieve all learning-related information such as user data, course data, syncing user activity, retrieving assignments/enrollments, etc.Also reuse this short description in the release notes.
Virtual Agent / task
Configure the text in the Show me everything button displayed in the chat window to control the display of the initial greetings and the Show me everything button in Virtual Agent conversations.
Integration Hub / concept
The Microsoft SharePoint Online spoke integrates your ServiceNow instance with Microsoft SharePoint Online so that you can automate various predefined actions as part of a Workflow.
Roles by product / reference
These roles are available for the application
Integrate applications / task
Sets the values of the associated Table fields mapped to the process field parameter, that you had configured in an attended configuration record of a bot process.
Virtual Agent / task
Add a reusable topic block to a calling (parent) topic or topic block to run a specific function or task in the calling topic. You specify input parameters used in the topic block, and you specify output parameters that are used by the calling topic.
Telecom media technology / reference
Use the task plan template to define tasks and their dependencies that are needed to orchestrate the fulfillment journey for a product to standardize fulfillment processes across products.
Workflow Studio / reference
Map complex nested JSON objects to a target schema with dynamic field creation and data transformation.
Workflow Studio / task
Workflow Studio is automatically installed on your instance. However, Workflow Studio is a ServiceNow Store application, so to get the latest features, you must update your version manually to the most recent version.
Usage Insights / concept
Usage Insights data export is a store app that enables you to programmatically export Usage Insights usage data from your ServiceNow instance for integration with your enterprise analytics platform.
Integration Hub / concept
Manage queries, events, and metrics in Microsoft Azure Application Insights account from your ServiceNow instance.
Security Incident Response / task
Use this playbook to investigate incidents that indicate if someone was trying to remove the bash history file from a Linux server.
Customer service management / concept
Manage customer requests and issues by creating cases, routing cases to agents and groups, and working toward resolution.
Telecom media technology / concept
If you have a Customer Service Problem Management subscription, you can submit outbound service test run requests to various external systems by integrating the Customer Service Problem Management application with the external southbound systems.
Virtual Agent / concept
Adhere to the following scoped application requirements to implement secure (password2) inputs in your Virtual Agent topics.
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