Using Task Mining

Collect and analyze workstation activities to understand how tasks are performed, identify inefficiencies, and make data-driven decisions.

The following processes are performed using Task Mining to collect workstation data so you can analyze how your people get work done to increase business efficiency.

• Defining the scope of Task Mining projects

  Start a Task Mining project to analyze data for a specific purpose. Define how long the project lasts, who to collect data from, how to group activities, and how to visualize data.

• Generating a project data analysis

  Generate an analysis of your project data according to your categorization rules, then refine and share the analysis so you can make data-driven decisions.

• Requesting workstation user data

  Complete data requests for workstation users in the Employee Center to create a pool of data that you can use in future analysis.

• Categorize workstation activities to simplify analysis

  Organize and add context to your data by grouping similar workstation activities with user-friendly names.

• Identify task improvement actions

  Initiate an automation request from a Task Mining task timeline analysis or share the details of the analysis.