Virtual Agent / task
Review the inbound REST endpoint and configure inbound authentication
After you install the Virtual Agent API, navigate to the Scripted REST API resource to review the endpoint and set up authentication.
THE SERVICENOW DOCUMENTATION LIBRARY
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Virtual Agent / task
After you install the Virtual Agent API, navigate to the Scripted REST API resource to review the endpoint and set up authentication.
Web Services / concept
API analytics uses scheduled jobs to collect and clean up analytics data.The API Name used when tracking API analytics is determined by the type of API being described, such as a REST API or a Scripted SOAP service.
REST API Explorer / task
Use a GET request to view existing incident records.
REST API Explorer / task
Use a POST request to create a new record.
Web Services / concept
You can send outbound REST requests from any place in the ServiceNow AI Platform where scripting is allowed.
REST APIs / concept
The AWA Routing API provides endpoints to route a document to a queue.If an active work item exists, routes a document to a queue. If an active work item does not exist for the specified document, creates a work item and set its fields accordingly.
REST API Explorer / concept
You can include session debug logs in a REST response body by passing the X-WantSessionDebugMessages header in the request.
ERP Integration Framework / concept
Extract data securely from an ERP with REST for use in remote tables and extraction tables.
Integrate applications / concept
REST connectors use APIs, instead of JDBC, to retrieve data and metadata from an external source.
REST APIs / concept
The CI Lifecycle Management API provides endpoints to manipulate configuration item (CI) operational states and apply CI actions.Removes a configuration item (CI) action for a list of CIs.Unregisters an operator for non-workflow users.Returns a list of active configuration item…
Supplier Lifecycle Operations / task
Create a REST message request and send it to a custom API endpoint to fetch the latest supplier news.
REST API Explorer / task
Delete the incident using a DELETE request.
REST API Explorer / task
Using OAuth, you can pass a user ID and password once, and then use a token for subsequent REST requests instead of submitting credentials with each request.
REST APIs / concept
The Workplace Service Delivery (WSD) Extra Service Request API provides endpoints to manage extra service requests for reservations.Returns the details about the associated location layouts for a specified workplace location.Returns the details about the associated standard…
Configuration Compliance / concept
Prisma REST messages are used to make calls to the Prisma Application Programming Interface (API) to fetch the compliance data.
REST API Explorer / task
Define available query parameters to control what values a requesting user can pass in the request URI.
Identity / task
Configure a REST message for all outbound calls for a particular SCIM Provider.
REST APIs / concept
The Attachment API provides endpoints that allow you to upload and query file attachments.Deletes a specified attachment.Deletes all attributes for an attachment.Deletes a specified attribute from an attachment.Returns the metadata for multiple attachments.Returns the metadata…
REST APIs / concept
The Custom Chat Chatbot Interoperability Framework (CCCIF) Media Resource API provides endpoints that enable a primary bot to upload attachments to the associated ServiceNow instance.Uploads a private attachment to the called ServiceNow instance which stores the attachment in…
REST APIs / concept
The Import Set API provides endpoints that allow you to interact with import set tables.Retrieves the specified import staging record and resulting transformation result.Inserts incoming data into a specified staging table and triggers transformation based on predefined…
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.