THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Virtual Agent / task
Build a custom input or response control that topic authors can use in topics or topic blocks. In Virtual Agent conversations, an input control gathers information from end users, while a response control displays information to end users.
Approvals / concept
In addition to adding approvals via approval rules, you can also add approvals based on what kind of item is being ordered.
Delta xanadu australia / reference
Consolidated page of all release notes for Service Level Management from Xanadu to Australia.
Governance risk compliance / task
Create a Smart Assessment template and impact automation that can be used in the vulnerability types of an operational vulnerability.
Localization Framework / reference
Localization Framework uses different roles to manage different aspects of the application. The roles from Localization Framework are also used in Localization Workspace.Manage the following aspects of the Localization Framework application.
Workflow Studio / task
Create a playbook to set up an automated business process. Use Playbook builder in Workflow Studio to add stages, activities, triggers, and runtime permissions, then activate the playbook to make it available to agents and fulfillers.
Security Incident Response / task
The Security Incident - Lost Equipment - Template allows you to perform a series of tasks designed to handle lost equipment.
Integrate applications / toc
Read Australia Workflow Data Fabric in the ServiceNow documentation.
Service Catalog / concept
There are important differences between customizing and configuring ServiceNow applications.
Creator Studio / concept
There are important differences between customizing and configuring ServiceNow applications.
Workflow Studio / task
Activate Workflow Studio Playbooks on your instance so that you can create Playbooks triggered by tables.
Intelligent experiences / task
Use the asset inventory to create AI assets in your instance.
Integration Hub / concept
Manage and provide customer service across voice, chat, and tasks using your Amazon Connect account from your ServiceNow instance.
DevOps Change Velocity / task
Update the change model in your existing pipeline steps using the DevOps Pipeline Migration to Change Models catalog item.
Sourcing and Procurement Operations / concept
With the Procurement Case Management application, you can enable your employees to submit procurement cases and access your organization's knowledge base.
ServiceNow Studio Classic / concept
There are important differences between customizing and configuring ServiceNow applications.
App Engine Studio / concept
There are important differences between customizing and configuring ServiceNow applications.
Virtual Agent / reference
Investigate and resolve unexpected behavior in your custom Virtual Agent topics, topic blocks, and controls.
Operational technology / concept
If any conrefs are broken, re-add them from the doc/source/reuse/domain-separation/domain-separation-overview.dita file. In the short description, edit the first sentence to state whether domain separation is supported or not and add the application name.
Telecommunications Service Operations Management / concept
Use the Telecom Discrepancy Identification and Reconciliation capability to keep your CMDB or Telecommunications Network Inventory (TNI) in sync with your live telecom network. This solution continuously audits and compares discovered data with inventory records.
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