Employee Experience Foundation / task
Install Employee Center Pro
Employee Center Pro extends the standard Employee Center capabilities and provides a platform for employees to communicate and be engaged.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Customer service management / concept
Activity timer log components
The activity timer log feature is available with the Activity Timer Reporting application. This application adds user tables, user roles, UIB page properties, a script include, and a scheduled job.
Impact
impact/healthscan-definitions-nov-store.md
--- title: HealthScan definitions updates: November 2024 release description: Some HealthScan definitions are deprecated or updated between releases.
Server API Reference / concept
FormInfoHeader - Global
The FormInfoHeader script include provides methods to add an HTML message as a form info message.Adds an HTML message to the form header, where form info messages are displayed.
Governance risk compliance / concept
Enhanced Performance with UIB pages
The Crisis map application is now built with a UI Builder (UIB) page. Previously, the single-use component limited the ability to customize the user interface (UI), add filters, or modify the design in the Crisis map.
LDAP integration / concept
LDAP transform maps
The transform map moves data from the import set table to the target table (User or Group).
UI Builder / concept
Create and customize alert messages in UI Builder
Learn how alert messages help you communicate feedback and status updates using both default and scripted approaches.Add and configure alert messages for simple notifications without scripting.Use a client script to create dynamic, context-sensitive alert messages.
Platform Performance / concept
Default quota rules
Various transaction quota rules are available in the base system.
Impact / concept
Run on-demand scans
You can initiate some scan types on-demand to run whenever they are required.
Service Operations Workspace / task
Migrate the existing charts to PAR dashboard in Service Operations Workspace for ITSM
You can migrate the common customizations and configurations of the existing dashboard to the Performance Analytics dashboard(PAR dashboard) using the on-screen migration utility.
System Import Sets / concept
Mapping options
You can map fields in a number of ways depending on the circumstances of the import and whether data must be transformed prior to loading onto a production table.
Glossary / reference
ServiceNow AI Platform glossary
Learn about the terms and concepts related to the ServiceNow AI Platform.Glossary terms are grouped alphabetically.Glossary terms are grouped alphabetically.Glossary terms are grouped alphabetically.Glossary terms are grouped alphabetically.Glossary terms are grouped…
Glossary / reference
ServiceNow AI Platform glossary
Learn about the terms and concepts related to the ServiceNow AI Platform.Glossary terms are grouped alphabetically.Glossary terms are grouped alphabetically.Glossary terms are grouped alphabetically.Glossary terms are grouped alphabetically.Glossary terms are grouped…
Customer service management / concept
Extension points in Customer Service Management
Use extension points to call custom scripts in the Customer Service Management application.
Server API Reference / concept
SkillDeterminationUtils - Scoped
The SkillDeterminationUtils script include provides utility methods to get or set work item skill data.Constructor to create an instance of SkillDeterminationUtils.Assigns an array of active skill objects to a work item.Gets skills for a specified work item, indicates if the…
Performance Analytics / task
Assign and map breakdowns
Select which breakdowns to assign to an indicator. Map which field on the indicator source references the breakdown source. If no appropriate field is available, specify a script to associate the indicator and breakdown sources.
Instance Scan / task
Create a table type check
Create a check by selecting Create a new Table Check if you know which specific table and conditions you want to test. This check type is applied on only one table at a time.
Application development / concept
Restricted caller access privilege settings
Define cross-scope access to an application, application resource (such as an access control role, a business rule, a UI action, or a script include), or event. You can even use these settings to allow or deny requests for access.
MID Server / task
Enable MID Server mutual authentication
Configure the MID Server to use a client certificate for authenticating to the instance. This avoids the need to create a basic authentication credentials in the Key Store for the MID Server's configuration.
Scripts / concept
Watching fields
The field watcher tool tracks and displays all actions that the system performs on a selected form field.Access field-level debugging information using the field watcher.The field watcher displays field information and configuration options.Administrators may need to watch a…
Using an agent or building an integration?
The same documentation is available through the public REST API.
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