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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

3,547 results for “script include”

Integrate applications / concept

JavaScript

The JavaScript connector enables you to execute custom JavaScript by writing custom classes and methods and include them as part of you automation in the RPA Desktop Design Studio.

Goal Framework / task

Migrate existing goals data to Goal Framework tables

If your organization uses the legacy goal and strategy tables (Goal, Enterprise Strategy, Business Unit Strategy, and Strategic Objective), you can migrate the existing data to the Goal Framework tables by running the scheduled job.

Field Service Scheduling / concept

Configuring Intelligent Task Recommendations

Efficiently recommend tasks to agents using Intelligent Task Recommendations, a feature that aligns tasks with agents based on predefined policies and filtering conditions. Determine the applications through which you can access task recommendations.

ServiceNow SDK / reference

Scripted REST API - ServiceNow Fluent

The Scripted REST API defines the endpoints, query parameters, and headers for a scripted REST service [sys_ws_definition].Create a scripted REST API [sys_ws_definition] to define web service endpoints.Create a scripted REST resource [sys_ws_operation] to define the HTTP…

Intelligent experiences / concept

Configure AI Agent Studio

Configure AI agents, agentic workflows, and tools so that AI agents can plan and execute tasks using your record data and knowledge base content.

Intelligent experiences / task

Create a tool from a REST API

Use a REST API to create a tool and expose it to Model Context Protocol (MCP Server Console) clients from an MCP Server Console.

Government industry / concept

Configure GDS Service Portal Search Widgets

Configure and use search widgets for GDS Service Portal so that portal users can take advantage of intelligent query features and find the answers they need.Configure search for GDS Service Portal so that portal users can take advantage of intelligent query features and find…

Application development / concept

Agentic app creation with ServiceNow Otto for Creator

ServiceNow Otto for Creator provides core skills for rapid conversational app development. Use the integrated tools to generate scripts, optimize code, scaffold applications, and automate testing through natural language prompts.

Intelligent experiences / concept

Conversational evaluator

Conversational evaluator measures the quality of Virtual Agent conversations in AI Control Tower.

Server API Reference / concept

AbstractDBObject - Global

The AbstractDBObject script include provides common methods for classes based on records in the database.Determines if the current database record is valid.

Platform security / concept

Exploring Code Signing

Code Signing provides cryptographic verification to ensure that only authorized scripts can execute on MID Servers.

Security management / concept

Threat Lookup Finding Calculators

Threat Lookup Finding Calculator helps you calculate the observable findings based on the responses received.

Server API Reference / concept

JSON - Global

The JSON script include provides methods to create JSON objects from a string, and to turn JSON objects into strings.Creates an instance of the JSON class.Creates an object or primitive type from a JSON formatted string.Creates a string from a JSON object.Creates an object or…

Virtual Agent / reference

Action utility

Use the Action utility in a Virtual Agent topic to select the flow action properties that the node should create. The Action utility integrates Virtual Agent with the ServiceNow Workflow Studio product.

Virtual Agent / reference

File Picker user input control

Use the File Picker user input control in a Virtual Agent topic to prompt a user to upload an image or any file type. After the user uploads an image file, the image appears immediately in the Virtual Agent client.

Asset Management / concept

Installed with Model Management

Several types of components are installed with Model Management.Model Management uses a number of business rules.Model Management includes a number of client scripts.Model Management includes the property glide.cmdb_model.display_name.shorten.Model Management includes script…

Customer service management / concept

Resource generators in Recommended Actions

Resource generators in Recommended Actions provide resources that you can use as inputs to actions such as guidances and field recommendations.

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