THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Discovery / concept
Using Microsoft JEA with Discovery improves security by forcing the MID Server to run remote Windows commands through a constrained endpoint, which validates commands on the target before execution.
ServiceNow Studio Classic / reference
Collaboration permissions determine what delegated developers can do when working on an app in ServiceNow Studio. Admins or app owners set these permissions.
Mobile / task
Create a branded pre-login landing page with a ServiceNow mobile login button or mobile deep links. These elements redirect users either to a specific area within the ServiceNow mobile app or to the login screen.
Application Vulnerability Response / task
Use Common Weakness Enumeration (CWE) records downloaded from the CWE database for reference when deciding whether a vulnerability must be escalated. Update common weakness records from the Common Weakness Enumeration database on a regularly scheduled basis.
Platform administration / reference
Various examples of inbound email actions are available to help you build your own inbound email actions.
ServiceNow SDK / reference
The Record API defines records in any table. Use the Record API to define application metadata that doesn't have a dedicated ServiceNow Fluent API.Add data to any table with a record.
Developer Guides / concept
The GlideGeoPoint developer guide contains information about how to compute distances between latitude and longitude values (geopoints), return locations within given geopoint and radius values, and use additional functionality provided by supported GlideGeoPoint API…
Application development / concept
Build, configure, and deploy custom apps from a single development environment, ServiceNow Studio. ServiceNow Studio gives admins and developers integrated tools to create app files, edit scoped and global app metadata, and package changes for deployment.
Document Management Services / reference
This page describes the applications and modules, database table structure, scripts, and roles.
Legal Investigations / task
Set up Legal Investigations with HR Service Delivery Employee Relations to enable complaint requests to be transferred between Legal and HR departments.
Security management / task
Review and publish the integration for using it in Security Incident Response Workspace.
Server API Reference / concept
The GlideScriptedProcessor API provides a customizable URL endpoint that can execute arbitrary server-side JavaScript code and produce output such as TEXT, JSON, or HTML.
Security management / concept
Configure roll-up calculator rules to compute the cumulative risk score for remediation tasks and imported vulnerabilities.Create rules to roll-up risk scores on imported findings and remediation tasks.
Application development / task
Publishing an application creates an update set containing the current version of all application configuration records.
Cloud Cost Management / task
Enable or disable the Business hours feature and set a non-business-hour spend threshold to trigger notifications to users or groups. This action helps control unnecessary resource usage and reduce costs.
Workplace Central / reference
Several types of components are installed with activation of the Workplace Central application, including tables, user roles, and business rules.
Workplace Core / reference
Add buttons, fields, and sections to the workplace card configuration.
Discovery / task
If you customized a probe or sensor and upgraded to a new instance version, realign the customized probe and sensor to the most current version.
Server API Reference / concept
The NameValuePairs script include provides methods to convert between maps and strings representing the name/value pairs in the map.Creates an instance of the class initialized with the specified string.Creates an instance of the class initialized with the specified hash…
System Import Sets / task
Every import operation to a production table requires at least one transform map associated with an import set.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.