THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Server API Reference / concept
The RequestInit API provides options to configure a Fetch request.Set options to configure a Fetch request. You can pass a RequestInit object into the Request() constructor or directly into the fetch() function call.
Customer Self-service and Omnichannel Engagement / task
Configure the Catalog browse component instance so that your user can embed it on their website to browse and search catalog items from different catalogs and categories.
Workflow Studio / concept
Specify the data the subflow returns when it completes running. Use subflow output as data for a parent flow or as input for another process.
Service Portal / task
Define the look and behavior of the portal header menu and assign menu items to appear in the header.
Intelligent experiences / task
Create an AI voice agent in the AI Agent Studio to resolve cases, incidents, or tasks through the phone channel.
DevOps (Family) / task
View the snapshots of all deployables for an application on the Details tab for the application. The release pipeline can access only a snapshot that is the currently published version.
Delta yokohama australia / reference
Consolidated page of all release notes for Encryption Key Management from Yokohama to Australia.
Server API Reference / concept
The WorkflowDuration script include provides methods to calculates the duration (in seconds) based on the variables of a workflow activity.
Intelligent experiences / reference
This AI agent analyzes and retires dormant AI assets by running comprehensive analysis and creating offboarding change requests.
Mobile / task
Add a button next to input form fields to give users the ability to perform various input actions. These actions include adding a comment, adding one or more attachments, and navigating to other screens.
Smart Assessment Engine / concept
The ServiceNowSmart Assessment Engine (SAE) helps you reduce the manual burden and costs of your assessment processes through automation.
Order management / concept
Understand how to use sets in a headless environment using API calls.
Application development / concept
As the application is built, validate that it works as expected.
Platform administration / concept
Administrators can add and customize fields in a table, as well as make fields mandatory, highlight list fields, specify default values, and assign record numbering.
Now intelligence / reference
When you select an indicator data source for a gauge visualization, the following Data configuration options are available.
Customer service management / concept
Test and edit the pre-trained similar cases model for predicting similarity in customer service cases and create a model for custom cases.
Release notes / concept
Upgrading and patching your instance requires planning, testing, and validation. To ensure a safe and effective upgrade, read the release notes, create upgrade plans, and test your upgrade on non-production instances before upgrading your production instance.
Virtual Agent / concept
As part of the Vancouver release, the Dialog Acts feature expands natural language communication with Virtual Agent, leading to more fluid conversations between user and agent.
Order management / reference
A list of terms used in CPQ
Intelligent experiences / reference
This AI agent generates and applies descriptions to AI assets using vendor, model, and manufacturer metadata.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.