THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Accounts Payable Operations / task
Copy and activate the Process Classification Attachment using DI flow to submit email attachments to Document Intelligence for document type identification. Complete this task as part of the Accounts Payable Operations integration with Document Intelligence.
Financial services operations / task
Activate the Mastercard Spoke in Integration Hub from the ServiceNow Store, enabling organizations to manage the full card dispute life-cycle.
Build workflows / toc
Read Australia Build workflows in the ServiceNow documentation.
Security Incident Response / concept
Troubleshooting the scheduled jobs, system properties, and Microsoft Teams flow designer subflows for Microsoft Teams chat connector.Scheduled jobs are automated jobs that are run to process the notifications from Microsoft Teams chat connector and renew the Microsoft Teams…
Workflow Studio / reference
Create a Task record from a Record Producer Catalog Item [sc_cat_item]. The Task record inherits values from the catalog item's variable values.
Virtual Agent / concept
A Virtual Agent topic consists of a collection of controls within a topic flow. Use these controls to collect, process, and present information to your users. Controls can also read, create, and update records on your instance.
Integration Hub / concept
Populate REST step fields and action inputs with information imported from an OpenAPI Specification. Import specifications by providing a URL to the YAML or JSON, or copying and pasting content.
Threat Intelligence Security Center / task
Learn how to analyze an IOC’s which are a threat and notifying the security incident team.
Integrate applications / concept
Capture your actions from your desktop or web applications and convert them into an automation flow by using the recorder option in the RPA Desktop Design Studio application. You can record attended and unattended automations by using this capability.
Workflow Studio / task
Turn on the flow summarization skill to generate a summary of what a flow or subflow does.
Workflow Studio / concept
Include all automation assets in the activity picker to add a subflow, flow, or action directly to your playbook without having to create an activity definition.
Workflow Studio / task
Configure when stages display to a user, define stage state labels, and add stages to a flow or subflows within Workflow Studio.
Workflow Studio / task
Turn on the flow execution analysis skill to summarize flow execution details and generate recommendations for flow in an error state.
Form Builder (Glide Family Release) / concept
You can use the Workflow Studio functionality that is integrated within Table Builder to manage your table's record-based flows.
Workflow Studio / task
Generate a summary of a flow or flow execution details with ServiceNow Otto for Creator.
Workflow Studio / task
Turn on the flow generation with images skill to use generative AI to create flows and subflows from an image.
Accounts Payable Operations / task
Activate the Create Inquiry Case on Invoice email flow to automatically create invoice inquiry cases from inbound emails.
Workflow Studio / reference
Move attachments from an email to a record so that the files are available to your users when they view the record.
Sourcing and Procurement Operations / reference
A framework to integrate tax calculations into Sourcing and Purchasing Automation is implemented such that approvals can be done on the full value of purchases.
Telecommunications Network Inventory / concept
The TNI Create CI From Template function enables you to create the inventory instance in the designated site or equipment holder in the Telecommunications Network Inventory application. This occurs when you instantiate an inventory with the inventory template.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.