Security Incident Response / concept
Submit to CSF X Sandbox
Submit to CSF X Sandbox is an example of an activity definition process.
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,316 results for “flow designer”
DevOps Change Velocity / concept
Accelerating your DevOps change process
Enable the change acceleration feature of DevOps Change Velocity for automatic change request creation in your pipeline, and use change approval flows and policies to automate approval under certain conditions.
Employee Experience Foundation / concept
Notify connector for Microsoft Teams
Notify connector for Microsoft Teams enables you to manage and initiate a Microsoft Teams meeting directly from any record such as an incident, or a task.
Document Intelligence / reference
Document Intelligence roles
Document Intelligence is installed with these roles.Has full access to the Document Intelligence application, except for modifying a subset of system properties, and the billing and internal tables.Has view-only access on Document Intelligence document tasks that they are…
MetricBase / task
Execute triggers conditionally
MetricBase triggers execute based on a single metric. Condition Scripts impose additional requirements that determine whether a trigger kicks off a flow.
Security Incident Response / concept
Security Incident Response form after offense ingestion
After an IBM QRadar offense has been ingested, a security incident is created and the corresponding updates are made to the security incident record.
Workflow Studio / concept
Inline scripts
Enable users with coding experience to write inline scripts that set and modify input values during the configuration of an action or flow. Use inline scripts to modify input values that require small format conversions, data transformations, or math operations.
Impact
impact/accelerator-and-initiative-list/ux-virtual-agent-experience-design-or-review.md
--- title: UX: Virtual Agent Experience Design or Review description: This Accelerator provides guidance on designing or improving the conversational experience of Virtual Agent or Now Assist in Virtual Agent.
Security Incident Response / concept
Major Security Incident Management Playbooks
You can invoke the Major Security Incident Management playbook flow automatically or manually.
Customer service management / task
Create a case or account escalation template
Create a template for each type of case or account escalation.
Workflow Studio / task
Create a scheduled trigger using business calendar
Schedule a recurring trigger to run based on a business calendar, so your automation run only when your business is actually operating, on working days, active shifts, or custom production schedules.
Integration Hub Remote Process Sync / reference
Look Up Correlation by Local Record action
Look up an active correlation by a specified local record sys_id. The local record is the record the correlation synchronizes on the local instance. Remote Process Sync actions and flows use the returned correlation to synchronize a local record with a record on a remote system.
Customer service management / concept
Configure ServiceNow Otto for CSM Major Issue Management
As an admin, you can customize Major Issue Management detection to match the needs of your organization.
Creator Studio / concept
Steps to create a custom activity in Creator Studio
There are multiple steps to add custom activities for use in Creator Studio automations.
Integration Hub Remote Process Sync / reference
Move Attachments action
Move attachments from a correlation record to the local record it synchronizes. This action looks up the correlation record by its sys_id.For existing actions and subflows, copy the short description from the product documentation, or insert a content reference to it.
Workflow Studio / concept
Building spokes using Spoke Generator
Automate integration tasks by creating a sequence of reusable actions to develop custom integrations called spokes.
Threat Intelligence Security Center / task
Create TAXII Collection
Use this section to learn how to configure and define TAXII collections for sharing intelligence.
Workflow Studio / reference
Create Task step
Create a task record in an extension of the Task table. After you choose the task table, you can dynamically select the fields to configure the action. Defining the Parent field associates the task to a parent record.
Integrate applications / concept
Keyvalue pair
The KeyValuePair connector enables you to do multiple actions on key value pairs as part of an automation in the RPA Desktop Design Studio. For example, you can create, search, count, or delete key value pairs.
ServiceNow Studio Classic / reference
Collaboration permissions for ServiceNow Studio
Collaboration permissions determine what delegated developers can do when working on an app in ServiceNow Studio. Admins or app owners set these permissions.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.