THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Vulnerability Response / concept
Some commonly encountered issues, along with workarounds are discussed.If attachments are not appearing as expected for data sources or on a security incident after third-party integration imports, check your IP restrictions.Transform maps are provided with base configurations…
Web Services / concept
You can use any of several web services to integrate with ServiceNow applications, including REST, SOAP, JSONv2, and RSS.
Authentication / task
You can configure personal OAuth authentication with the REST step in Flow Designer.
Integration Hub / task
Configure a webhook to subscribe to Trello with a ServiceNow callback URL.
Web Services / reference
You can send outbound SOAP requests from any place in the ServiceNow AI Platform where scripting is allowed.
Telecommunications Service Operations Management / concept
The Service Graph Connector for Nokia Altiplano offers a telecom-aware integration that brings real-time network inventory from the Nokia Altiplano Access Network SDN Controller into your ServiceNow CMDB.
Developer Guides / task
You must enter your Google Firebase Cloud Messaging server key in your push application record to use push notifications in a Mobile SDK application that leverages Virtual Agent and push notifications.
REST APIs / concept
The Identification and Reconciliation API provides endpoints that use the Identification and Reconciliation engine (IRE) to minimize creation of duplicate Configuration Items (CIs) and to reconcile CI attributes by only accepting information from authorized sources when…
Security management / reference
The Collect Carbon Black Configurations flow action gathers configuration information to use in the flow.
Security Incident Response / task
The following section lists the setup tasks that you are required to complete in your ServiceNow AI Platform instance prior to installing the application from the ServiceNow Store.
Security management / reference
The Create Command Process flow action create a Carbon Black command process to use in the flow .
Agent Client Collector / task
Configure an agent to enable it to work in a non-persistent virtual desktop infrastructure (NPVDI) environment. NPVDI agents are self-sufficient and start running checks immediately.
Authentication / task
Check whether the user has a personal OAuth token. Use it to confirm valid access before running REST steps or integrations that require personal OAuth credentials.
Financial services operations / reference
The application is built on four sequentially orchestrated subflows. Each maps to a specific Verifi REST endpoint and triggers at a defined point in the dispute workflow.
Integration Hub / concept
Integrate your ServiceNow instance with the Verifi Spoke to streamline the card dispute resolution process by using the Verifi APIs.
Dispute Management / concept
Configure settings in our tokenizer service and your ServiceNow instance to set up new tokenized connections, routes, and methods in Card Data Security.
Web Services / task
Install Live Connect to enable secure, read-only access to your instance data from external applications.
Authentication / concept
Certificate-based authentication lets you mutually authenticate inbound API requests using certificates from a trusted Certificate Authority (CA).
Automated Test Framework (ATF) / concept
Use cases can help you construct tests for common scenarios.
Workplace Calendar Synchronization / reference
Synchronize reservations between Microsoft Exchange Online and Workplace Reservation Management.
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