DevOps Change Velocity / concept
Onboarding DevOps tools and apps
Use the onboarding catalog items as a self-service approach to onboard your DevOps tools and apps.
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,316 results for “flow designer”
Integration Hub / task
Set up the Roadmunk spoke
Integrate the ServiceNow instance and Roadmunk by using an API access token to authenticate ServiceNow requests.Generate an API access token that authorizes access to the Roadmunk GraphQL API.Create a connection between your Roadmunk applications and your ServiceNow instance so…
Virtual Agent / task
Define script variables for a topic
Use the Variables sidebar to define script variables for a topic. Script variables can store information that is not found in ServiceNow tables. This information can then be shared elsewhere in a topic.
Workflow Studio / task
Create an action as an activity automation plan
Create an example action to configure and run as an activity from Playbooks.
Authentication / task
Configure Personal Authentication
You can configure personal OAuth authentication with the REST step in Flow Designer.
Integration Hub / concept
Credly spoke
Credly integration helps employees prove, manage, and showcase their skills more effectively, addressing common issues related to skill verification, visibility, recognition, and career development.Also reuse this short description in the release notes.
Governance risk compliance / task
Automate recovery tasks
Automate the manual recovery task within the business continuity plan. You can classify the manual recovery task as an automated task first and then attach an automated flow to it.
Intelligent experiences / task
Check the compatibility of a Subflow or Action
After establishing the ACL, publish the component and check the compatibility staging table.
App Engine Studio / concept
App Engine Studio and Build Agent feature comparison
App Engine Studio (AES) and Build Agent differ across interface, artifact scope, scripting access, application scope, and governance. Use this feature comparison to understand what changes when you migrate to Build Agent.
App Engine Studio / concept
Add logic and automation
Replace manual work by adding logic and automation to your app in App Engine Studio (AES).
Security Incident Response / concept
Configure File Explorer Component
The File Explorer workspace component organizes and tracks the collection of artifacts (files) related to a major security incident.
Security management / reference
Create Compliance Search Action
The Create Compliance Search action creates a compliance search for emails in the designated Exchange server(s) using the search queries defined and returns the name of compliance search created.
Workflow Studio / task
Build a flow from a template in App Engine Studio
Step through an example of how to build, test, and activate a flow using a flow template in App Engine Studio.
Virtual Agent / reference
Action utility
Use the Action utility in a Virtual Agent topic to select the flow action properties that the node should create. The Action utility integrates Virtual Agent with the ServiceNow Workflow Studio product.
Delta zurich australia / reference
Combined Knowledge Management release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Knowledge Management from Zurich to Australia.
Intelligent experiences / reference
DEX resolution plan AI agent
This AI agent generates a resolution plan for the given issue based strictly on the root cause provided. The agent ensures all suggested steps are evidence-based, actionable, and aligned with the diagnosed root cause. No resolution is proposed outside these defined sources.
Dispute Management / concept
Form Data Collector
Learn about the Form Data Collector. This application is used to assist with populating case form fields during a customer's interaction with a Virtual Agent chatbot.
Security Incident Response / task
Use the Credential Sniffing playbook
Use this playbook to investigate an incident involving credential sniffing activities performed through the sys_installation_exit table in a ServiceNow instance.
Security Incident Response / task
Use the Email Domain Spoofing Detection playbook
Use this playbook to find a similarity match between the Phisher's sender email domain with a trusted domain name exists in the observable repository.
Contact Tracing / task
Create a requirement for potentially exposed contacts to return to work
Create a requirement for potentially exposed employees to meet to verify that they are eligible to return to work.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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