Third-party Risk Management / task
Aggregate contractual expenses in required currencies
Convert and aggregate contractual expenses to regulator-required currencies and generate consolidated reports for reporting submission.
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2,361 results for “business rules”
Authentication / task
Troubleshoot script issues with SAML
Troubleshoot script issues with SAML. You might encounter script issues if SAML is already active at the time that you activate Multiple Single Sign-On and if you already customized the installation exits.
Customer service management / concept
Configure Apple Messages for Business
Apple Messages for Business integration enables customers to start secure conversations from the Messages app on Apple devices. Agents manage these interactions in CSM Workspace with full customer context, case details, and conversation history.
Software Asset Management Foundation plugin / concept
Basic Software Asset Management migration
Migrate from the Software Asset Management plugin to the Basic Software Asset Management to take advantage of more powerful features. Manual actions by the customer are required after plugin activation.
Impact
impact/healthscan-definitions-aug-store.md
--- title: HealthScan definitions updates: August 2024 release description: Some HealthScan definitions are deprecated or updated between releases.
ServiceNow Studio Classic / concept
Customization vs configuration with ServiceNow Studio
There are important differences between customizing and configuring ServiceNow applications.
App Engine Studio / concept
Customization vs. configuration with App Engine Studio
There are important differences between customizing and configuring ServiceNow applications.
Common Service Data Model (CSDM) / concept
CSDM implementation stage — Foundation
In the Foundation stage of implementing the CSDM framework, admins prepare the referential data that enables accurate reporting to support good business decisions.
Application development / reference
Custom application configuration in source code
Configure a custom application [sys_app] in the now.config.json file for an application in source code.
Workflow Studio / reference
Ask for Approval action
Request approval for a record. Configure a set of rules to automatically approve, reject, or cancel an approval request without having to write script. Add a due date to automatically approve, reject, or cancel when a decision has not been made by a designated time.
Software Asset Management / task
Refresh your legacy Software Asset Management plugin processor definitions
After activating the legacy IBM PVU Process Pack, use the Refresh Processor Definitions module in the legacy Software Asset Management (com.snc.software_asset_management) plugin to create process definitions for existing computers in the Computer [cmdb_ci_computer] table.
Authentication / task
Test the SAML integration
Test the SAML integration after you complete all the other setup tasks.
Enterprise Agile Planning / task
Update iteration details in EAP
Edit details of a PI or a Sprint to update details such as name, team capacity, committed points.
Telecom media technology / concept
Calculating the order priority
Order priority is calculated based on the rank defined in the decision table and the weightage assigned to each table.
Governance risk compliance / task
Create Smart Assessment templates for BIA
Create Smart Assessment templates in the Assessment Workspace for the Business Impact Analysis (BIA) workflow.
Scripts / concept
Debugging scripts
Debug scripts using session logs and ServiceNow AI Platform debugging tools such as a walk-through script debugger and error messages that display in the UI.
Authentication / concept
Add E-Signature support for SAML
Configure the following properties for E-Signature with Security Assertion Markup Language (SAML) 2.0 update 1.
Governance risk compliance
governance-risk-compliance/grc-risk-management-workspace/recommendation-engine.md
--- title: Recommendation engine for risk and compliance mapping description: A recommendation engine is a system that suggests products, services, and information to users based on data analysis. A recommendation engine boosts revenues and other essential metrics.
Atlassian Jira Integrations Common / reference
Importing and exporting issues between Agile Development 2.0 and Jira
Understand the workflow for the import and export of issues between Agile Development 2.0 and Jira.
Discovery / concept
Exploring Discovery
Discovery finds computers, servers, printers, a variety of IP-enabled devices, and the applications that run on them. It can then update the configuration items (CIs) in your Configuration Management Database (CMDB) with the data it collects.
Using an agent or building an integration?
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