Virtual Agent / task
Specify the action workflow timeout
Set the length of time before the Workflow Studio Integration Hub action workflow times out.
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2,316 results for “flow designer”
Security Incident Response / task
Use the Attempted Access to Deactivated Accounts playbook
Use this playbook when an employee whose account is terminated, inactive, or separated attempts to log in with their credentials.
App Engine Studio / task
Test your application
Verify that your application works as intended before publishing by testing the application experience and flow.
Policy and Compliance Management / concept
GRC Approval Configurator for approving policy exceptions and extensions
Users can now manage policy exceptions and extensions with granular, multi-level approval flows using the GRC Approval Configurator.
Integrate applications / task
Use the While component
Execute a code until a specified condition is true using the While component in RPA Desktop Design Studio.
User Administration / reference
All ServiceNow roles
Use this filterable table to review a complete list of roles used in ServiceNow instances. The table includes important details for all base system roles as well as any roles added by installed plugins.
Virtual Agent / concept
Example Asset Refresh Virtual Agent conversation with notifications
Virtual Agent can automate many workflows, and a number of common solutions are available when you install Virtual Agent and related plugins, such as ITSM Virtual Agent Conversations.
Security Incident Response / task
Use the Okta User Login Failures from Multiple IPs playbook
Use this playbook to investigate security incidents for user login failures on Okta. The following steps give you a walkthrough of the actions, tasks, and subflows that are available in the Okta User Login Failures from Multiple IPs playbook.
Workflow Studio / concept
Configuring Workflow Studio
Enable access to Workflow Studio and allow management of workflow applications.
Healthcare life sciences / task
Configure the organization classification decision table
Edit the decision table that classifies imported FHIR Organizations as internal or external business locations, so that the classification matches how your organization defines internal and external entities.
Insurance Claims / task
Configure Commercial Lines Claims
Review the components that are installed with the Commercial Lines Claims application and modify as needed for your organization's business needs.
Hyperautomation low code / concept
App development, agentic development, and low-code
ServiceNow AI Platform no-code, low-code, and platform developer tools enable you to build and modify apps, automate workflows, and deliver digital experiences. Use this landing page to find products and features for app development on the ServiceNow AI Platform.
Integration Hub / concept
Docusign eSignature Spoke
Automate the process of sending a document to an individual or list of recipients for digital signature using Docusign eSignature. For example, automate employee onboarding and offboarding, or send non-disclosure agreements, legal agreements, and statements of work.
Security Incident Response / concept
Playbook for Automated Phishing
The Automated Phishing playbook provides step-by-step guidance for your analysts on how they could resolve specific types of security threats in your Automated Phishing activities.
HR Service Delivery / task
Configure Virtual Agent topics for HR Service Delivery Advanced Integration with Workday
Complete the configuration steps to enable your employees place requests to the Workday system using the ServiceNow Otto for HRSD Virtual Agent topics in Employee Center.
Integration Hub / concept
SAP ECC RFC Spoke
The SAP ECC RFC spoke is built by Bristlecone, Inc. Manage items, journals, procurements, and others, in SAP ECC RFC account from your ServiceNow instance.
Insurance Claims / task
Configure Personal Lines Claims
Review the components that are installed with the Personal Lines Claims application and modify as needed for your organization's business needs.
Telecommunications Network Inventory / concept
Configuring Design and Assign function for your network services
Create and configure a Design and Assign function in the Telecommunications Network Inventory application. You can use it to design your network service and assign the network resources.
SaaS License Management / task
Create a subflow to get users
Create a subflow to add a list of users to the Software Subscription table.Configure an identifier if it doesn't exist to identify an integration.
Integrate applications / reference
Available Enterprise MCP Registries
Pre-configured connection information for a set of high‑value MCP Servers are available as part of the Enterprise MCP Registry.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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