The sn_csm_pricing.DerivedProductPriceExtensionPoint provides an interface with specific methods that call certain business logic for using valid source products in source and target product pairs in derived pricing.
Define date and time filtering options for a business calendar. These filtering options are in addition to the standard date and time filtering in the ServiceNow AI Platform.
Financial Services Operations (FSO) leverages the REST Table API to enable external sources, such as bank applications, to interact with the FSO data stored on a ServiceNow instance.
ServiceNow applications are built in Development instances, then promoted through Test and Production environments using update sets or the Application Repository to package and migrate changes.
The Extraction results tab in the contract repository record displays the processed metadata and their statuses, indicating whether the metadata have been successfully added to the mapped fields in the contract repository.
View and manage project tasks alongside CWM work without switching applications. Team members can see assigned project tasks, break down work, and manage connections while project managers track execution in Project Workspace.
Configure dynamic scheduling to let dispatchers to easily assign, change, or cancel work tasks. Optimize work order task assignments and streamline field service operations by setting up dynamic scheduling according to your organization's requirements.
Use the following steps to remove the existing example key store and install your own Service Provider key store containing your public and private key pair.
Learn how branch workers and agents use the Financial Services Complaint Management application to initiate, research, and resolve the complaints cases.
Create Planning Intervals (PIs) and Sprints directly from the Backlog by entering start and end dates, without setting up planning calendar entries first.
The ServiceNow Dispute Rules Content Pack for Mastercard application supports the intake of dispute-related information under various dispute categories according to Mastercard guidelines.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.