ServiceNow SDK / reference
ServiceNow Fluent API reference
Use ServiceNow Fluent APIs to define the metadata that makes up scoped applications in source code with the ServiceNow IDE or ServiceNow SDK.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,361 results for “business rules”
Customer service management / concept
Configure Outsourced Customer Service
Configure various components of Outsourced Customer Service based on the specific requirements of your organization.Configure various aspects of Outsourced Customer Service based on the specific requirements of your organization.OSP managers and agents view cases based on the…
Web Services / concept
Outbound web services
You can use any of several outbound web services to integrate with ServiceNow applications, including REST and SOAP.
Financial Services Complaint Management / task
Configure Financial Services Complaint Management
Review the components that are installed with the Financial Services Complaint Management application and modify as needed for your organization's business needs.
Contract Management Pro / concept
Manage contract repository agentic workflow
Use the manage contract repository agentic workflow to improve productivity by extracting metadata and obligations automatically from signed contracts and setting the contract reminder dates for contract renewal or termination.
Team Development / concept
Version record navigation
There are a variety of methods for viewing a list of versions for an object.
Order management / concept
Using the CPQ Configurator
Agents and customers use the Configurator to customize configurable products in Sales Customer Relationship Management transactions such as opportunities, quotes, and orders.
Customer service management / concept
Configure LINE
Configure LINE integration with CSM omnichannel so customers can contact support from LINE and agents can manage those interactions in the CRM Workspace.
Time Configuration / reference
Event registry
You can use events to schedule actions or tasks to occur when conditions are fulfilled.
Authentication / task
\(Optional\) Enable signed logout requests
Some IdPs require the Service Provider to sign logout requests with a certificate.
MID Server / concept
Containerized MID Server Deployment and Auto-configuration
An agent admin can enter a MID Server Profile and create a deployment request on the instance. She/he can then export the deployment request to a YAML file and use it to deploy MID Servers to Kubernetes or OpenShift cluster.
Scripts / task
Evaluate expressions in runtime using Console
Define, declare, and verify new variables and functions while you debug a script in runtime using Console. The script execution must be paused to use Console.
It service management / concept
Configuring the fulfiller experience in Simplified IT Service Management
Enable an AI-first fulfiller experience for simplified incident and request management.
Automation Center / concept
Using Automation Center
If you're an automation business user, technical user, or administrator, you can use the Automation Center application to create an automation task, resource, insight rule, and insight trigger. You can also move an automation request to different life cycle stages.
Financial Services Payment Operations / concept
Using Financial Services Payment Operations
Learn how branch workers and agents use the Financial Services Payment Operations application to submit and manage payment inquiry requests, claims and debit approvals.
Privacy Workspace / concept
Accessing control through organizational structure
Access to processing activity records can be restricted by using Entity-Based Access (EBA).
Legal Simple Contracts / task
Submit a legal request for sales contract review
Submit a legal request to the legal team for review and legal support for a sales contract.
Software Asset Management / concept
Licensing for IBM Cloud Paks
When you integrate the Software Asset Management publisher pack for IBM with Software Asset Management providers that are authorized to participate in the IBM Client Value Acceleration (CVA) Program, the Software Asset Management application supports licensing rules for IBM…
Workflow Activities / reference
Create Event workflow activity
The Create Event activity adds an event to the event queue, but does not immediately fire the event.
Delta xanadu australia / reference
Combined Order Management release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for Order Management from Xanadu to Australia.
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