THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Sourcing and Procurement Operations / reference
Several types of components are installed with the activation of Sourcing and Procurement Operations, including tables, user roles, and scheduled jobs.Use these properties to configure various settings in the Sourcing and Procurement Operations application.
Release notes / topic
The ServiceNow Integrated Risk Management (IRM) application helps enable your organization to continue to provide its business services during adverse operational events, such as a pandemic, extreme weather, or hacking.
Configuration Management Database (CMDB) / reference
Several types of components are installed with activation of the Application Service [com.snc.cmdb.it_service] plugin, including tables, user roles, and scheduled jobs.
Accounts Payable Operations / concept
Configure Accounts Payable Operations integration with Document Intelligence to automatically create an invoice processing case and extract the required data from an invoice attachment received via email.
Knowledge Graph / concept
AI instructions add more business context to natural language queries. They guide users and promote responses that more closely align with their needs and expectations.
App Engine Studio / reference
As you add data, experience, logic and automation, and security to your application, you might interact with several different parts of the ServiceNow AI Platform.
Healthcare and Life Sciences Service Management Core / reference
Several types of components are installed with installation of the Healthcare and Life Sciences Service Management Core application, including user roles, tables, plugins, ServiceNow Store applications, and business rules.
Order management / reference
Several types of components are installed with activation of the Order Management plugin, including tables and user roles.
Governance risk compliance
--- title: Domain separation in Risk Management description: Domain separation is supported for Risk Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains.
Order management / concept
Sales agents request approval for quotes, and approvers decide whether quotes can proceed under an advanced approval workflow.
Customer service management / toc
Read Australia Customer Service Management in the ServiceNow documentation.
Telecommunications Network Inventory / task
Create an inventory template in the Telecommunications Network Inventory application to represent a configuration of the created inventory model.
Work Order Management / task
You can enable the Field Service Management application to support linear assets by activating the Enterprise Asset Management plugin (com.sn_eam) if you have the admin role.
Change Management / concept
Risk lookup table is to get the risk value corresponding to the success probability value and impact value.
Delta xanadu australia / reference
Consolidated page of all release notes for Build Agent and Autonomous Engineer from Xanadu to Australia.
Customer service management / concept
You can use schedule adherence to monitor whether your team members are adhering and conforming to the schedules and to improve the operational efficiency of your organization.
Workplace Reservation Management / concept
Learn more about the role, tables and system properties installed with the Workplace Reservation Management application.
Order management / task
Configure the ServiceNow Otto for Order Management application so that your order agent and fulfillment agent can use the generative AI skills in the CSM/FSM Configurable Workspace and Business Portal.
Service Level Management / task
Create SLA definitions to set the conditions under which SLAs attach, pause, stop, and reset on task records. Use them to track and enforce service commitments across your organization.
Customer service management / concept
Configure Email Interaction so incoming customer emails create traceable interactions, route to the right agent group, and stay linked to open cases.
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